RUNNER BEAM LTD - Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of services provided by RUNNER BEAM LTD ("Runnerbeam", "we", "us", "our"). By accessing or using our Services you agree to be bound by these Terms.

1. Definitions & Services

"Services" means the live athlete tracking, event management, race replays, and timing/results systems provided by Runnerbeam to event organisers and athletes.

2. Eligibility

Users must be at least 18 years old to use the Services. Event organisers are responsible for ensuring that athletes participating in their event accept any event-specific terms and are made aware that tracking is optional.

3. Accounts & Access

Organisers may be required to create an account to manage events. Athletes require an account if they want to track their event, and/or view race results in the app after an event; tracking is initiated voluntarily by the athlete.

4. Live Tracking

• Tracking is optional for athletes.
• If enabled, an athlete's live location will be visible to the event organiser and - depending on event settings - to spectators.
• Location data is only collected while tracking is actively enabled during an event. Tracking is automatically stopped when an athlete is marked as finished, or the event is ended.

5. Data Storage & Privacy

Location data collected while a race is in progress is retained indefinitely to enable race replays and historical records. Athletes may request deletion of their location data at any time by contacting [email protected]. Upon receiving a valid deletion request we will remove the athlete's location data from our systems in accordance with applicable law.

Runnerbeam uses the following third-party services:

• Mapbox - mapping and location visualisation
• Firebase - hosting, authentication, and data storage

Use of Runnerbeam Services indicates acceptance of those providers' policies where applicable.

6. Fees, Invoicing & Billing

Runnerbeam charges one-off event fees to event organisers. Unless otherwise agreed, organisers are invoiced after the race has completed.

7. Cancellation & Refund Policy

• Organisers may cancel an event any time prior to the official event start without incurring a charge.
• Once an event has started, no refunds will be issued.
• Refunds or cancellations related queries should be submitted via email to [email protected]. (Note: in practice billing typically occurs after events.)

8. Organiser Responsibilities

Organisers agree to:

• Comply with all applicable laws and regulations;
• Make athletes aware of event rules and the optional nature of tracking;
• Not misuse, resell, or redistribute Runnerbeam Services without written permission;
• Ensure the safety and lawful operation of their events.

9. Acceptable Use

Users must not:

• Interfere with or attempt to circumvent the Services, security features, or related systems;
• Reverse-engineer, copy, or attempt to extract source code or proprietary algorithms;
• Use the Services for unlawful, unsafe, or fraudulent activities;
• Impersonate others or submit false data.

10. Intellectual Property

All intellectual property rights in the Services, software, content, and documentation remain the property of RUNNER BEAM LTD unless otherwise agreed in writing. Organisers are granted a limited, non-transferable licence to use the Services for their events.

11. Warranty Disclaimer & Limitation of Liability

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Runnerbeam disclaims all warranties, whether express or implied, including fitness for a particular purpose.

Runnerbeam will not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or reputational harm. Runnerbeam is not responsible for inaccuracies in GPS or location data, network failures, or third-party service outages. Organisers must not rely on GPS data for safety-critical decisions.

12. Indemnity

Users (including organisers) agree to indemnify, defend and hold harmless Runnerbeam and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to their misuse of the Services or breach of these Terms.

13. Termination

Runnerbeam may suspend or terminate access to the Services at any time if we reasonably believe a User is in breach of these Terms or for technical, security, or legal reasons. Termination does not relieve organisers of any outstanding payment obligations for services already rendered.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will notify organisers or post notice on the Runnerbeam platform. Continued use of the Services following publication of changes constitutes acceptance of the updated Terms.

16. Contact